Genesy - Privacy Policy

Privacy Policy

This Privacy Policy describes how CGX MEDIA SRL, doing business as AI Clip Builder ("we," "us," "our," or "Company"), collects, uses, and shares information about you when you visit our website, submit a form, enroll in our program, or communicate with us.

By using our website or submitting any of our forms, you agree to this Privacy Policy.

1. Who We Are

Company name: CGX MEDIA SRL (DBA AI Clip Builder) Mailing address: Moldova Contact email: cgxmediasrl@gmail.com

2. Information We Collect

We collect the following categories of personal information when you interact with our website or services:

Identifiers: first name, last name, email address, phone number, and Instagram handle.
Internet activity: IP address, browser type, device type, referring URL, pages visited, and time spent on our site.
Marketing data: Pixel cookies, UTM parameters from advertising campaigns, and event IDs we use to attribute conversions.
Communication data: any information you provide when you contact us by email, phone, Discord, or on a coaching call.

3. How We Use Your Information

We use the information we collect to:

Process your enrollment and grant you access to the AI Clip Builder program.
Send you follow-up emails, SMS, and messages about your onboarding steps, coaching calls, and program updates.
Operate, secure, and improve our website and services.
Measure the performance of our advertising campaigns and improve our marketing.
Comply with our legal obligations.

4. How We Share Your Information

We do not sell your personal information. We share your information only with the following categories of recipients:

Service providers we use to operate our business, including our hosting providers, email/SMS providers, and analytics/advertising partners.
Third-party platforms such as Wix and Base44, only to the extent necessary to verify your enrollment and subscription status.
Legal and safety: if required by applicable law, legal process, or to protect the rights, property, or safety of our Company, our users, or others.
Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business.

5. Cookies and Tracking

We use cookies and similar tracking technologies on our website to measure ad performance and improve your experience. You can disable cookies in your browser settings, but parts of the site may not function correctly if you do.

6. Data Retention

We retain your personal information for as long as your account or relationship with us is active, and afterward for as long as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise any of these rights, email us at cgxmediasrl@gmail.com and we will respond within a reasonable time.

8. Children

Our services are intended for users who are at least 16 years old. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided us with personal information, please contact us at cgxmediasrl@gmail.com and we will delete it.

9. International Data Transfers

We are based in Moldova. By using our Services, you consent to the transfer, processing, and storage of your information in Moldova and other countries where our service providers operate, which may have different data protection laws than your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at cgxmediasrl@gmail.com.